CLIENT SURVEY  


CLIENT NAME
    FLAT DETAILS
PROJECT
    PHONE NO   (MOBILE)
      LAND LINE  
 
A1

How did you come to know Golden Homes

Advertisement               
Direct Mail                    
Reference From our client

A2

How was your enquiry handled by the Marketing Department?

Dissatisfied Satisfied Fully Satisfied
A3

How did you find the co-ordination between you and Golden Homes Marketing &Technical Staff?

Dissatisfied Satisfied Fully Satisfied
A4 How did you find our staff in answering questions, explaining area of apartment, stage of payment and other formalities? Dissatisfied Satisfied Fully Satisfied
A5

Did you see any occasion to complain

YES NO
A6

If yes, can you point out the reasons to enable us to correct the same and serve you better.

A7

Are you happy with the outcome of the solution

Dissatisfied Satisfied Fully Satisfied
A8

Which of the following statement describes the “Culture of GOLDEN HOMES” ( Tick Any)

1. Friendly & Accommodating Staff    
 
2. No Deviation    

3. Understanding and executing the extra work

4. The politeness and patience of the site staff

5. Timely information         

6. Lack of communication    

7. Always Pressuring for payment    

A9 What according to you, is the strengths of GOLDEN HOMES?   
A10

What do you dislike about GOLDEN HOMES?

  
A11

Any other comments for our improvement?

  
A12

Based on your overall experience with us, how likely would you recommend GOLDEN HOMES to a friend or relative

    DEFINETLY YES                    PROBABLY YES   
    DEFINETLY NO                     PROBABLY NO    

 

               Name & Address of the Client :                   




This information does not constitute a legal document. The management of Golden Homes Pvt. Ltd., Reserves the right to add, delete or alter any specification, elevation and prices mentioned here.
Copyright 2009 GoldenHomes. All Rights Reserved.